I have had a Eco King C200 since 2018 and been very happy with the unit until the last little while started acting up, after contacting the company I was put in touch with James one of their technician and I must say that he was a real gentleman with the whole process of walking me through all the steps and diagnosis the issues and providing me with the information needed to get parts and after a few changes to the unit with new board and new gas valve the unit is back up and running as it should.

Thank you so much for all the help and support and specially after hours and on the weekends.