
Review for Eco-King Supreme C Combi
I recently bought a home and found inconsistent heating with my Eco-King boiler. After calling multiple plumbers including reputed brand name ones most of whom quoted me $12,000+ suggesting I must replace my boiler and there was no way this could be fixed.
I then called Eco-King and spoke to James who guided me and recommended the technicians who are trained by the company. James was also very kind to come for a checkup himself that too in his off hours late in evening and he quickly diagnosed along with Chad that the boiler was connected wrong.
Hot and cold water pipes had been connected the other way and that was causing sensor to not guess correctly the demand and thus inconsistent hot water. They sent an expert tech to fix the issue the next day at a very reasonable price. Out boiler is now working great so the product is awesome.
I recommend anyone having any issues to first contact Eco-King and only go with trained and certified plumbers to assess their boiler. I am very pleased with the overall experience and service provided by James and Chad from Eco-King team. They value their customers. It is sad that untrained plumbers are damaging their boiler reputation by giving bad advice to home owners.
Thanks James and Eco King Team!!